Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to evaluate the pilot by monitoring performance
communication skills to:
facilitate and present concepts and obtain group consensus
liaise with clients and team members
literacy skills to interpret and write technical documents
planning and organisational skills to manage the system pilot
research skills to identify, analyse and evaluate broad features of a particular business domain and best practice in system piloting.
Required knowledge
current industry-accepted system piloting methodologies, including their general features and capabilities, with particular emphasis in acceptance criteria
current industry system development and design methodologies
broad knowledge of industry-accepted hardware and software products
project objectives and client requirements, e.g. when monitoring implementation of pilot
client business domain
three or more current industry information-gathering methodologies
role of stakeholders and the degree of stakeholder involvement
system's current functionality, with specific emphasis on:
system integration
system response and recovery times
user interfaces
validation of inputs and outputs.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Pilot may relate to: | nature of system organisational requirements. |
System may include: | application service provider (ASP) applications databases gateways internet service provider (ISP) operating system servers. |
Client may include: | external organisations individuals internal departments internal employees. |
Acceptance criteria may include: | accessibility cost implications logistical considerations technical timeframe. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist